Seven years ago I worked as European IT Manager with a City law firm.
As a manager, one of the things you need to do is to keep your staff motivated and a great way to do this is by providing praise where it's due. This principle holds true outside the corporate world, too. Many of us are quick to complain and slow to praise, but why not try a little experiment...
For example, two weeks ago when my cleaner, Caroline, came, I was out presenting for the day so I didn't see her. I returned home that night to a lovely clean house that smelt fresh and felt great so I sent a short "thank you" text to her.
Last week, not only did she tell me how wonderful it was to receive that text from me, but I do believe she made an extra effort to get the place sparkling even more than usual. So my praise not only benefitted her, making her feel valued and appreciated, but it came back to benefit me too.
By the same token, I received an email from one of my clients who commented on how pleased he was with the job I did at his presentation under very difficult circumstances. Now how do you think I feel about that client compared with those who take me for granted?
It's also very satisfying when I receive emails from subscribers thanking me for the free tips and advice I send them on crafting great presentations. Thank you all.
So who should you be thanking more often?
Who are you taking for granted?
Why not resolve to be a little slower to complain and faster to praise and see how it comes back to you?
Try it for a week or so. I'd love if you'd post a comment here and let me know how you got on.